Privacy, in plain language.
This explains the information used when you browse Webora, prepare an enquiry or ask our website assistant a question.
Who to contact
Webora operates this website. For a question about your information, call +44 7848 492551 or contact the studio on WhatsApp. Tell us enough to identify your enquiry without sending passwords, payment-card details or private customer records.
Preparing and sending an enquiry
The contact page asks for your name and business. Additional project details are optional when preparing a WhatsApp enquiry. The preview lets you review and edit your information. Preparing the preview does not send it to the studio.
If you choose WhatsApp, the selected details are placed in a WhatsApp message link. You decide whether to send that message in WhatsApp. WhatsApp processes information under its own privacy terms. A telephone link opens your device’s calling application.
You can also choose to send the enquiry directly through this website. We ask for an email address or phone number so the studio can reply. We store the details you submit, a receipt reference, the enquiry date and its progress in our private enquiry system. The confirmation appears only after the system has accepted it. If you allow optional measurement, we also save a broad referral category with the enquiry; otherwise it is recorded without referral attribution.
We use these details to respond, discuss your requirements and prepare the steps you request before a possible contract. Sending an enquiry does not sign you up for a marketing list. Enquiries that do not become agreed projects are removed after 180 days without an update. Agreed project records are handled as part of our ongoing project and business records.
Using the website assistant
Your conversation is held in the current browser page. When you send a question, the website sends it and up to four recent exchanges to the chat endpoint so it can respond in context. Reloading the page clears the conversation from the interface.
The assistant can answer from Webora’s studio guide. When the AI service is available, messages may be processed through Vercel AI Gateway and its configured model provider to produce a response. We do not add these conversations to a Webora chat-history database. Hosting and AI providers may keep their own operational records under their terms.
Use the assistant for general website questions. Use a direct conversation with the studio to agree a project, and an agreed secure method for account access. An assistant answer is not a confirmed booking or a binding project agreement.
Website measurement
Optional measurement is off until you choose “Allow measurement”. You can change your choice using “Privacy choices” in the footer. The website also respects supported Do Not Track and Global Privacy Control signals.
If allowed, we record page paths, broad referral categories, mobile or desktop category, selected button actions and loading or interaction measurements. We exclude query strings, full referring URLs, enquiry details and chat text. We do not create a cross-visit visitor identifier. Measurement records are removed after 90 days.
Your allow or decline choice is remembered in local storage on your device. A button click indicates an action on the website; it does not tell us whether a WhatsApp message was sent or a project was purchased.
Hosting, security and external services
Vercel hosts this website. Website requests necessarily involve technical information such as a network address and browser request details. Our service providers can process this information to deliver and protect their services.
Supabase provides the private enquiry and measurement storage. Abuse protection uses a short-lived, protected representation of the network address; these rate-limit records are removed after two days. Enquiry records and measurements are not publicly readable.
Portfolio previews, WhatsApp and other external links take you to separate services. Their privacy arrangements apply when you visit them. Service providers may process information outside your country.
Questions, corrections and deletion requests
Contact the studio if you would like to ask what enquiry information we hold, correct it or request deletion. We may need to confirm which enquiry is yours before sharing or changing information. We will explain if a request is subject to a restriction or if a business record needs to be retained.
For information about UK data protection rights and concerns, you can visit the Information Commissioner’s Office.